Frequently Asked Questions

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Welcome to Hightenterprises, the leading open-source SD-WAN platform in the world. Here, you’ll find answers to frequently asked questions from those exploring Hightenterprises. If your question isn’t covered, feel free to reach out!

For technical inquiries or specific usage concerns, visit our Google users group. If you have an active support plan, our support team is ready to assist you directly.

Hightenterprises stands out with three groundbreaking innovations:
  • The First Fully Open Source for SD-WAN & SASE – Hightenterprises offers the world’s only complete open-source SD-WAN solution, setting a new benchmark in the industry. While other networking components may be open-source, ours is the first and only solution providing a comprehensive open-source SD-WAN for secure and scalable networking.

  • The Exclusive Application Store for SD-WAN & SASE – Just as smartphones transformed traditional mobile devices, Hightenterprises is revolutionizing enterprise networking. Picture an Android-like platform for routers: our open, modular SD-WAN includes an application store where network, security, and monitoring apps seamlessly operate within the router’s data flow or management layer, going beyond conventional VNF orchestration.

  • The First SaaS Business Model for SD-WAN & SASE – With Hightenterprises, clients enjoy the versatility of a SaaS model. Users can create an account, take advantage of our free tier, and utilize a pay-as-you-go pricing structure that aligns costs with usage, mirroring popular SaaS platforms.

  • Pricing for Hightenterprises is accessible on our website. There, you can review the costs for our SaaS model and submit a form to request pricing information for the self-hosting commercial license.

  • Both options are available at Hightenterprises. You can choose to host the management software yourself or utilize our SaaS model, where DManager is hosted by us. Each option comes with different pricing structures.

  • Typically, we recommend starting with the SaaS model for its ease of use and flexibility. As your deployment expands and if it aligns with your organization’s needs, you can transition to self-hosting.

While Hightenterprises provides open-source solutions, we also offer a variety of flexible paid options, including self-hosting and SaaS models.

SaaS Model (Shared and Isolated Dedicated Environments)

With our SaaS option, we take care of DManager hosting, so you can skip the setup and ongoing management. You’ll benefit from automatic DManager updates and remote DEdge software upgrades, which you can schedule at your convenience. This model features both a shared environment (with free accounts available) and an exclusive isolated environment dedicated solely to you.

Key features of the SaaS option include:

– A hosted, multi-tenant management system (DManager)
– Pricing details available on our website
– End users can create their own accounts
– Partners can create accounts, onboard customers/users, and manage billing directly
– Payment is based on the number of DEdge instances managed during the billing cycle, not bandwidth
– No long-term commitments; enjoy monthly payments with the option to cancel anytime
– Technical support is available for SaaS customers and POC users. Refer to our Support Plans & Terms for more information.

Self-Hosting of FlexiManage

With our self-hosting option, you can run the system on your own infrastructure. Currently, we support hosting on AWS, with plans to introduce additional cloud options based on customer needs.

Features of the self-hosting option:

– You will manage and support your customers, while our team provides backend support
– Payment is based on usage reports submitted to us
– A one-year commitment is required
– For pricing information, please fill out the request form on the self-hosting tab.

  • You can request the link to download the Hightenterprises open-source code from Git on this page.